All Systems Operational
iCare EHR · QuikClaims Server · QuikClaims Client · Saturn HIE · Shared API
Last updated: —
99.97%
90-Day Uptime
24,847
Claims Today
1.4s
Avg Response
14,820
HIE Exchanges Today
iCare EHR
Electronic Health Records
99.98% uptime
Web Application
Patient info, scheduling, clinical, billing modules
Operational
182ms
iTranscriber Voice Engine
Voice-to-text for clinical notes
Operational
340ms
e-Prescribe API
NCPDP SCRIPT 10.6 transmissions
Operational
210ms
Cari AI Assistant
Clinical guidance chatbot
Operational
880ms
90 days ago30 days agoToday
QuikClaims Server
Claims Clearinghouse
99.96% uptime
Claims Processing Engine
837P/I ingestion, validation, routing
Operational
1.4s avg
Galera Cluster (3 nodes)
QCS-Node-01/02/03 · Primary + Secondary + Arbiter
All Healthy
100% sync
Eligibility (270/271)
Real-time member eligibility verification
Operational
420ms
Meter Manager
Contract registry, volume caps, rate limiting
Operational
12ms
Guardian AI
Self-driving pre-scrub + auto-correction engine
Active
18 fixes today
90 days ago30 days agoToday
QuikClaims Client
Billing Workstation
99.99% uptime
Billing Application
Charge entry, claim generation, ERA posting
Operational
145ms
CIF Bridge (QCS connector)
Claims Intermediate File transmission
Operational
88ms
ERA Auto-Posting
835 remittance processing and A/R reconciliation
Operational
220ms
90 days ago30 days agoToday
Saturn HIE
Health Information Exchange
99.97% uptime
HIE Network (24 orgs)
C-CDA, FHIR R4, HL7 v2 exchange
Operational
0.24s avg
MPI / Patient Matching
Fellegi-Sunter probabilistic matching · 98.4% confidence
Operational
380ms
Ohio Medicaid Connection
Degraded — payer-side network issues
Degraded
2.1s avg
ADT Notification Service
842 active subscriptions · A01/A02/A03 events
Operational
120ms
Sage AI Assistant
Interoperability guidance chatbot
Operational
790ms
90 days ago30 days agoToday
Shared Infrastructure
VPS · API · DB
99.99% uptime
Shared API (Port 3100)
Claude proxy + ElevenLabs TTS for all products
Operational
95ms
MariaDB Cluster
6 databases · AnswerPoint VPS 104.207.95.68
Operational
8ms
Nginx (12 domains)
SSL termination, reverse proxy
Operational
2ms
Recent Incidents
Ohio Medicaid Connection Degraded
Mar 4, 2026 · Ongoing
Monitoring
Mar 4 · 11:32 AM — Ohio Medicaid (ODJFS) connection experiencing elevated latency (2.1s avg vs 0.3s baseline). Payer-side network issues reported. Queries queuing; all exchanges will be delivered. No claims rejected. Our team is monitoring.
QCS Node-02 Brief Degradation
Feb 28, 2026 · Resolved
Resolved
Feb 28 · 3:14 AM — QCS-Node-02 experienced elevated CPU (94%) during nightly batch processing. Checkpoint recovery engaged; no claims lost.
Feb 28 · 3:41 AM — Node recovered. Batch completed successfully. Root cause: oversized batch from one organization. Meter Manager rate limit adjusted.
Feb 28 · 3:41 AM — Node recovered. Batch completed successfully. Root cause: oversized batch from one organization. Meter Manager rate limit adjusted.
Scheduled Maintenance — Database Optimization
Feb 22, 2026 · Resolved
Resolved
Feb 22 · 2:00 AM — Scheduled 90-minute maintenance window. Index optimization, MariaDB version update. All systems restored by 3:28 AM. Downtime: 88 minutes.